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La Bonne Brosse logo

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Exchanges, Returns and Refund

Exchange or return a product

For all orders placed with one of our retailers, we won't be able to process the return. Please, approach the concerned retailer to know its Exchange, Return and Refund policy. For all orders placed on our eshop, they can be exchanged or returned wit

Track my exchange, return, refund

For both returns and exchanges, please allow 2 to 3 weeks for the parcel to be checked. Once it is validated, you will be notified by email. About refunds, delays depends on your bank. You should get your money back within 10 business days after rece

Damaged product

We are so sorry for that, please contact us at here by selecting Exchanges, Returns and Refund and then Damaged product.